GENERAL

/// Because all items are handmade they may vary slightly from the product photo.. I do my best to accurately represent my work in all photos. Do know that computer screens may affect the appearance, especially color, of an item.

/// Did you purchase a linen item? Please be aware that the "nubby" texture of linen is different from cotton, paper and other extremely smooth surfaces and the fabric may take ink differently. This texture is what many people love about linen.

///Hand dyeing results in a one-of-a-kind item as results of dyeing can never be predicted. You will more than likely not be receiving the exact bag as is shown in the product photo.

///Vegetable tanned leather will darken and take on a patina with age. Exposure to the sun, your natural body oils and general wear will all have a wonderful effect on the leather This is what makes it a desirable leather. Use it. Love it. Let it show its wear.

RETURNS

///If you do need to return an item it must be returned within five (5) days. Please contact me as soon as possible to determine whether item may be returned. Buyer is responsible for shipping and handling costs. Tracking on returned items is required. Seller is not responsible for lost returns. Used or damaged items will not be accepted for return. 

/// No return on sale or custom items. 

SHIPPING

/// Please make sure your address is correct. We don't want your item to get lost!

/// Many items are made to order. Please allow two weeks for making and shipping item although I try my best to get items out sooner.

/// Items will ship USPS Priority and include tracking. 

/// Special requests for shipping? Email me and I'll do my best to make it work.

/// International addresses - items are usually shipped International First Class.  All international buyers are responsible for any costs required because of customs. Please be advised that international shipping has limited tracking and it is often difficult to track a package once it leaves the US. Unfortunately I will not be responsible for any lost packages sent to international destinations. International orders usually take at least 2-3 weeks to arrive to their destination once leaving the post office. 

/// If there are any other details regarding shipping your purchase I will contact you prior to posting it.